Solutions Lone Worker Safety

Lone worker safety that does not stop at one unanswered alert

Your staff check in on a timer while they work alone. Miss one, and the supervisor on duty is alerted with a last known position, then the next person, and the next, until someone acknowledges. Every miss is on the record.

Get started How a check-in works

Working alone means nobody notices until somebody asks

A worker on their own is covered by whoever next wonders where they are: the end of the shift, the next job that never started, a family member at midnight. A check-in turns that into minutes: the worker says when they expect to be done, and if the time passes without them clearing it, the people responsible for them hear about it straight away.

How a lone worker check-in works

1

The worker arms a check-in

Before a site visit, a patrol, a night shift or a drive out, they set when they expect to be done. Finished, one tap clears it. Running long, they extend it from where they are.
2

A miss goes to whoever is on duty

Your schedule decides who that is right now (the shift supervisor, the on-call manager, the dispatcher), so a missed check-in reaches a person who is working, not an inbox.
3

It escalates until somebody acknowledges

Nobody answers in the window you set, and the next rung of your escalation policy is alerted, and the next. The first acknowledgement stands everybody else down, and says who has it.
4

They see where to go

With location on for the check-in, whoever answers sees the worker's last known position and trail on a map, with the time of each point, updating until the incident is closed.

What the employer gets

Pay for the people you protect

Each worker who goes out alone is a protected seat. Supervisors, dispatchers and managers who answer are watchers, and watchers are free, however many you have.

A record of every miss

Every missed check-in, who was alerted, who acknowledged it and how long that took is kept in the incident record. The coverage report shows, over any range, whether somebody was on duty, whether people checked in, and how fast anyone answered.

A duress code

A worker made to clear a check-in by somebody standing over them can enter a second code instead. The phone shows exactly what it always shows, and the roster is alerted.

No signal is not a gap

The deadline runs on our servers, not the phone: a worker who cannot reach the app to clear it is missed exactly as though they forgot. Out of coverage, pair a Garmin inReach, and with automatic SOS turned on a missed check-in with no phone signal declares an SOS on it, which Garmin Response receives.

Where the law names working alone

There is no federal OSHA standard for working alone. The General Duty Clause still expects an employer to deal with a recognized hazard, and a lone worker policy is how most do. A few states have gone further:

Washington: RCW 49.60.515, isolated employees: Hotels, motels, retail, security guard entities and property services contractors must provide a panic button to an isolated employee working as a janitor, security guard, housekeeper or room service attendant. WAC 296-137-050 accepts a schedule of where the employee will be, or their own status updates, as ways to pinpoint their location. Contracted security guard companies licensed under chapter 18.170 RCW are exempt from the panic-button provision. A check-in is not a panic button: the rule also requires one that is simple to activate.
New York: Retail Worker Safety Act: From 1 January 2027, retailers with 500 or more employees in the state must offer a silent response button that summons a security officer, manager or supervisor. It may be stationary, wearable or mobile-phone based.
Oregon: SB 537, home health: Directs home health entities to create systems for safety check-ins and equip staff with emergency alert devices. How AlertRoster fits home health

What a law requires of your operation is a question for your counsel. We will tell you plainly which parts of it AlertRoster covers and which it does not.

What it does not do

Nobody at AlertRoster watches your alerts. There is no monitoring center. The people who answer are yours: the roster you set up.
It does not detect falls. A worker who is hurt and cannot clear a check-in is found by the deadline passing, not by the phone noticing.
We do not claim delivery is guaranteed. Alerts go over networks we do not own, and a phone that is off, out of signal, or has not allowed emergency alerts in the app can miss one. That is why it escalates.

AlertRoster is a call-out notification and escalation tool. It notifies people who have agreed in advance to be notified, and records what happened. It is not an emergency service. It contacts one on your behalf only through automatic SOS: with it turned on, a check-in missed with no phone signal declares an SOS on your Garmin inReach, which Garmin Response receives. It is not a fire alarm, a security alarm, or an alarm monitoring service, and it holds no life-safety certification. It is not a replacement for your team's official paging arrangements, and it should not be the only way a call-out can reach your people.

The plans that fit

Billed monthly or annually.

Lone Worker

Somebody is alone on shift, and somebody answers when they are not alright.

$22.80 per protected worker / month

Watchers: Unlimited, free

Duty of Care

For when IT, the insurer or the system of record has to see it too.

$34.80 per protected worker / month