Solutions Real Estate Agent Safety

Every showing has an end time. If you miss it, your office knows where you were

Arm a check-in for the length of the showing or the open house. Miss it, and a colleague or your broker is alerted with your last known position at the property.

Get started How a check-in works

The job puts you alone with strangers, on purpose

A showing is a stranger, an empty house and a locked door behind you. Your office knows you have an appointment. It does not know when you were meant to be done, and nobody wonders until you miss the next one. A check-in closes that gap to minutes.

of residential members met a new or prospective client alone at a secluded location or property in the past year: 40%
showed vacant properties in areas with poor or no phone coverage: 48%
experienced a situation that made them fear for their personal safety or the safety of their personal information: 22%

National Association of REALTORS® Research Group, 2024 REALTORS® and Member Safety Residential Report — 1,423 residential members surveyed.

Where it goes wrong

Agents plan for most of it. What decides how the rest ends is how soon somebody notices you have not come out.

A showing to someone you have never met

A name and a phone number, a lockbox code, and forty-five minutes alone in a house with them. Most first meetings are exactly what they look like. The check-in is for the one that is not.

Hosting an open house alone

Three hours, an open door, and anyone off the street. The last visitor leaves as the light goes and you are locking up on your own.

A vacant property with no signal

Rural listings, new construction and basements lose coverage. A phone that cannot call out is not a plan, and a deadline that runs on the server does not need one.

Nobody knows which property

“She had showings this afternoon” is several addresses and a guess. A last known position and a time is one address.

How AlertRoster covers it

1

Arm a check-in for the length of the showing

Before you go in, set when you expect to be done and note the address. Walk out, tap once, and it is cleared. Client asked to see the garage again? Extend it from the driveway.
2

Miss it, and your office hears first

A missed check-in alerts your roster: a colleague, your broker, the office manager, or family — whoever you put on it. If nobody acknowledges, AlertRoster moves to the next person on the list, and pages again each time an acknowledgement window runs out.
3

They see which property, on a map

With location on for the check-in, whoever answers sees your last known position and your trail, with the time of each point, updating until the incident is closed. That is the address to drive to, and the one to give if it comes to a call.
4

No coverage at the listing is not the end of it

Your deadline runs on our servers, not your phone: if you cannot reach the app to clear it, the miss is raised exactly as though you forgot. For rural listings, pair a Garmin inReach, and with automatic SOS turned on a missed check-in while your phone has no signal declares an SOS on it, which Garmin Response receives.

For a brokerage: the office is the roster

On Lone Worker, each agent who goes out alone is a protected seat, and the people who answer — office staff, the managing broker — watch at no charge. Every missed check-in, who acknowledged it and how long that took is kept in the incident record, so the office can show what it does for the people it sends out. An agent on their own can start on Solo; the office can add them to its account later.

The plans that fit

Billed monthly or annually.

Solo

For one person working, walking or driving alone.

$12 / month

Watchers: Unlimited, free

Lone Worker

Somebody is alone on shift, and somebody answers when they are not alright.

$22.80 per protected worker / month

Watchers: Unlimited, free

See every plan and what is in it